Refund policy
REFUND & RETURNS POLICY
At Aussie Bazaar, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below.
30-Day Returns
We accept eligible returns within 30 days of the date you receive your order.
To be eligible for a return, the item must:
* Be unused and unworn.
* Be in the same condition in which you received it.
* Have its original tags, where applicable.
* Be in its original packaging, where applicable.
* Include proof of purchase or your order details.
How to Request a Return
To request a return, please contact us at support@aussibazaar.com.au before sending any item back.
Please include your order number and explain the reason for the return. We will provide instructions on how and where to return the item if your request is approved.
Items returned without prior approval may not be accepted.
Damaged, Defective or Incorrect Items
Please inspect your order when you receive it. If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at support@aussibazaar.com.au with your order number and photographs of the issue.
We will review the issue and work with you to provide an appropriate resolution.
Non-Returnable Items
For health, safety or hygiene reasons, certain products may not be eligible for return once opened or used. This may include:
* Personal care or hygiene products that have been opened or used.
* Custom or personalised products.
* Perishable goods.
* Gift cards.
* Items specifically identified as non-returnable on the product page.
Sale items are subject to the same return conditions unless the product listing specifically states otherwise.
Nothing in this policy excludes or limits any rights you may have under applicable Australian Consumer Law.
Exchanges
If you would like a different product, size or variant, please contact us before returning your item. Where an exchange is not available, you may return the eligible item and place a new order.
Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow up to 10 business days after approval for us to process the refund. Your bank or payment provider may require additional time to make the funds available.
Return Address
Approved returns should only be sent to the return address provided by our customer service team. Please do not send returns to any address unless our customer service team has confirmed it.
Aussiebazaar
15 Tangerine Road
Manor Lakes VIC 3024
Australia
Contact Us
For questions regarding returns or refunds, contact:
Aussiebazaar
Email: support@aussibazaar.com.au
Phone: +61469363192
ABN: 46273714341